Responding to Tragedy

In the wake of Hurricane Sandy and the tragedy in Newtown, CT, we have compiled a list of resources to help  children and adults cope with difficult circumstances.

Public School Review Resources. How to discuss violence in schools.

NYC Department of Education. Talking to Children About Violence: Tips for Parents and Teachers.

University School of Medicine. Resources for Dealing with Traumatic Events in Schools.

United Federation of Teachers. Listen, Protect, and Connect: Helping you and your child in times of disaster.

NYC Department of Education. Crisis Response Resources to Help Students and their Families Recover from Hurricane Sandy.

1-800-LIFENET is a confidential, free mental health information and crisis hotline available to anyone at any time.

Mental Health Resources

The Jamaica Family Wellness Center
163-18 Jamaica Avenue, Second Floor
Jamaica, NY 11432
Phone: 718-297-8000
Fax: 718-262-8228
  • Hours: Monday—Thursday: 8 a.m.- 8 p.m.; Friday: 8 a.m.-5 p.m.; Saturday, 9 a.m.-3:00 p.m.

  • Services provided: Individual and group counseling for mental health and/or substance use disorder, random toxicology, anger management, trauma groups, domestic violence services, family counseling, DUI Program, vocational counseling, and Project Promise.

  • Other services available on site: tele-visiting, Prevention and Family Support programs, Early Childhood Mental Health services, pediatric tele-health services, JobNet internship program, and Single Stop.

  • Ages accepted: all ages—from children who have a parent struggling with substance misuse to adolescents and adults who need treatment for themselves.

  • Admission criteria: Current or past history of substance use disorder or mental health concerns or being affected by someone else’s substance use. Serves parents whose substance use may be interfering with their ability to provide a safe and nurturing environment for their children.

  • Languages spoken: English, Creole, and Spanish

  • Public transportation: Subway— E, J, Z train to Jamaica Center stop; walk three blocks north on Jamaica Avenue.

The Child Center also offers individual and family counseling through the Asian Outreach Program, which was developed in response to the unique needs of the Asian community. Our highly trained bilingual and bicultural therapists understand firsthand the hardships of immigration and are able to break through the language and cultural barriers that often keep Asian children and families from getting the help they need and deserve.

NYC Well-

is your connection to free, confidential crisis counseling, mental health and substance misuse support, information and referral. You can reach the toll-free help line 24 hours a day, 7 days a week by phone, text and online chat. Mental health professionals there can link you to the services you need.


NYC Well’s counselors and peer specialists are trained to listen to you and provide the following services:

  • Short-term counseling

  • Suicide prevention and other crisis intervention

  • Peer support

  • Information and referral

  • Follow-up services